Operations Agent

Role overview

Operations Agents work inside ADCO-managed systems. The role is built for disciplined, trainable people who can follow workflows, document output, use AI tools responsibly, and improve through feedback.

Key responsibilities

• Complete assigned client workflows with accuracy and consistency.
• Maintain daily task notes, production updates, and simple reporting logs.
• Use AI tools responsibly for research, drafting, cleanup, and workflow support.
• Follow ADCO training, SOPs, quality standards, and escalation rules.

Required qualities

• Disciplined, trainable, and reliable.
• Comfortable following systems and asking clear questions.
• Careful with details, client context, and written communication.

Helpful skills

• Online research
• Spreadsheet organization
• Writing and summarizing
• Responsible AI tool usage

What good performance looks like

• Assigned work is accurate, organized, and delivered on rhythm.
• Daily updates make progress and blockers easy to see.
• Feedback is applied quickly and output quality improves over time.