Review before the next step
Assess selected outputs against instructions and acceptance criteria. Specify which decisions belong to the reviewer and which remain with the client.
Capabilities
Keep judgment
in the workflow.
Review outputs, handle exceptions and support escalation within AI-enabled business workflows.
Discuss your AI workflowHuman oversight & AI operations
Design responsibility into the work.
AI can move routine work forward. Some outputs still need context, review or a decision by someone with appropriate authority. ADCO supports the human responsibilities around those moments through defined operational workflows.
Make exceptions actionable
Identify unclear cases, document the available evidence and route them to the agreed owner. Reviewers need a clear path when the instructions do not resolve a case.
Learn from recurring issues
Organize quality findings and exception patterns so the client can improve instructions, workflow design and system behavior.
Typical output types
Reviewed work.
A clear next step.
- Reviewed work and documented decisions
- Exception records and escalation summaries
- Quality observations and corrective feedback
- Operational reporting at an agreed cadence
Responsibility, access & escalation
Make authority explicit.
Human review is one part of a control system. Permissions, technical safeguards and qualified professional decisions remain essential. Coverage, authority, locations and service expectations are allocated by agreement.
Two ways to work
Choose where responsibility sits.
The capability defines the work. The engagement model defines who directs it and how responsibilities are shared.
ADCO-managed delivery
Managed services
ADCO organizes the team, instructions, coordination and quality review for defined deliverables. Scope, acceptance criteria and responsibilities are agreed before work begins.
Explore managed servicesClient-directed talent
Staff augmentation
Dedicated professionals work within your team’s priorities and workflow. Role requirements, qualifications, access and review responsibilities are confirmed for the engagement.
Explore staff augmentationLet’s define the work.
Start with the moment that needs review.
Describe the workflow, the decisions people need to make and the exceptions that require attention. We’ll discuss review coverage, authority and escalation.
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